8999bt Privacy Policy

8999bt collects personal data from users through several channels: directly when you register an account or interact with our platform, automatically when you browse the site, and from third-party service providers involved in payment processing and identity verification. The categories of information we collect are described below.

Information you provide directly:

• Registration data: Full legal name, date of birth, gender, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number provided at the time of account creation.
• Identity verification (KYC) documents: Copies of government-issued photo identification (National ID card, passport, or driving licence) and proof of address documents submitted to satisfy our Know Your Customer obligations.
• Payment information: Details of the payment methods you use — including mobile banking account references (bKash, Nagad, Rocket, Upay) and bank account identifiers (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) — sufficient to process deposits and withdrawals. Full payment credentials are handled directly by the relevant payment provider and are not stored on 8999bt servers.
• Support communications: Records of correspondence you send to our support team via email or live chat, including the content of your messages, timestamps, and any attachments you provide.
• Responsible gaming preferences: Deposit limits, session time limits, self-exclusion requests, and any other responsible gaming settings you configure on your account.

Information collected automatically:

• Device and browser data: IP address, device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, time spent on each page, navigation paths, search queries entered within the platform, game sessions initiated, bets placed, and features interacted with.
• Cookies and tracking technologies: Session cookies, persistent cookies, and similar technologies used to maintain your login session, remember preferences, and analyse platform performance. See Section 4 for full details.
• Transaction logs: Automated records of all deposits, withdrawals, bet placements, game results, bonus activations, and account balance changes associated with your 8999bt account.

8999bt uses the personal data we collect for clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises our primary data uses and the legal basis for each.

Where 8999bt relies on your consent as the legal basis for processing (for example, sending promotional emails about upcoming cricket betting markets, Eid bonus offers, or BPL season promotions), you may withdraw that consent at any time by updating your communication preferences within your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

8999bt does not use automated decision-making processes that produce legal or similarly significant effects on players without human oversight. Where automated systems flag an account for potential fraud or responsible gaming concerns, a qualified member of our compliance team reviews the flag before any action is taken against the account.

8999bt does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with carefully selected third parties only where it is necessary to operate the platform, fulfil our legal obligations, or protect the safety and integrity of our services. All third-party recipients of your data are contractually bound to handle it in accordance with applicable data protection standards.

The categories of third parties with whom 8999bt may share your data include:

• Payment processing partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks (Visa, Mastercard) receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they handle directly.
• Identity verification services: Third-party KYC and document verification providers may process identity documents submitted during account verification. These providers are bound by strict data processing agreements and may only use your documents for identity verification purposes.
• Game software providers: Providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe may receive anonymised session data necessary to deliver their games through the 8999bt platform. These providers do not receive your full personal profile.
• Analytics and platform performance providers: Anonymised and aggregated usage data may be shared with analytics service providers to help us understand platform performance and improve the user experience. No personally identifiable information is included in these reports.
• Legal and regulatory authorities: 8999bt will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so — for example, in response to a valid court order, law enforcement request, or anti-money-laundering investigation.
• Business succession: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such change and given an opportunity to exercise your data rights.

8999bt uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience on the platform. A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the platform to recognise your device, maintain your login session, and remember your preferences between visits.

The types of cookies used by 8999bt are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They enable core features such as login session management, bet slip persistence, and security token validation. These cookies cannot be disabled without significantly impairing your ability to use 8999bt.
• Functional cookies: These cookies remember your preferences — such as your chosen language, preferred payment method, and display settings — to provide a more personalised experience. Disabling functional cookies may result in some preferences not being saved between sessions.
• Performance and analytics cookies: These cookies collect anonymised information about how visitors use the 8999bt platform — for example, which pages are visited most frequently, how long sessions last, and where errors occur. This data helps us improve platform performance and usability.
• Marketing and attribution cookies: Where you have given consent, these cookies track how you arrived at 8999bt (e.g., via a search engine, a referral link, or a promotional campaign) so that we can measure the effectiveness of our marketing activity. These cookies do not store personally identifiable information.

You may manage, restrict, or delete cookies at any time through your web browser's settings. Please note that disabling strictly necessary cookies will impair core platform functionality. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.

8999bt takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes the following controls:

• SSL/TLS encryption: All data transmitted between your device and the 8999bt platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Our platform operates exclusively over HTTPS — unencrypted HTTP connections are not permitted.
• Secure data storage: Personal data is stored on secured servers with restricted access. Access to databases containing personal information is limited to authorised personnel who require it to perform their job functions, and all access is logged and audited.
• Password security: Account passwords are hashed and salted using modern cryptographic algorithms. Plaintext passwords are never stored on 8999bt systems. Our support team cannot retrieve your password — only a secure reset process is available.
• Two-factor authentication: 8999bt supports two-factor authentication (2FA) for player accounts. We strongly recommend that all players enable 2FA via their account security settings to add an additional layer of protection against unauthorised login.
• Regular security assessments: Our platform undergoes regular security reviews to identify and remediate potential vulnerabilities before they can be exploited. Security patches are applied promptly when new threats are identified.
• Staff training: All 8999bt personnel who handle personal data receive training on data protection obligations and security best practices. Access to sensitive data systems is subject to role-based permissions and regular access reviews.

Despite these measures, no platform or internet transmission can be guaranteed to be 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 8999bt will notify affected users as promptly as practicable and take immediate steps to contain and remediate the breach.

You also play an important role in keeping your account secure. Choose a strong, unique password for your 8999bt account, do not share your login credentials with any third party, and contact our support team immediately at [email protected] if you suspect your account has been compromised.

8999bt retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the main categories of data we hold:

When a retention period expires, 8999bt will securely delete or anonymise the relevant data in a manner that prevents reconstruction or re-identification. Where data is anonymised rather than deleted, the anonymised dataset may be retained for analytical purposes indefinitely, as it no longer constitutes personal data.

If you request deletion of your personal data before the applicable retention period has expired, we will assess the request and delete the data where there is no overriding legal obligation to retain it. Where a legal retention requirement prevents immediate deletion, we will inform you of the specific obligation and the expected date on which the data will be deleted.

As a user of the 8999bt platform, you have the following rights in relation to your personal data. These rights may be subject to certain limitations where legal obligations or legitimate interests override them, but 8999bt will always explain clearly if that is the case.

• Right of access: You have the right to request a copy of the personal data 8999bt holds about you. We will respond to verified access requests within a reasonable timeframe and provide the data in a clear, readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many details directly through your account settings; for changes to core identity data, please contact our support team.
• Right to erasure: Also known as the "right to be forgotten", this right allows you to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where you object to processing and there are no overriding legitimate grounds. Legal retention obligations may prevent immediate full erasure.
• Right to restriction of processing: In certain circumstances, you may request that 8999bt restricts the processing of your personal data — for example, while a dispute about the accuracy of data is being resolved.
• Right to data portability: Where processing is based on your consent or on contract performance and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 8999bt may be entitled to continue processing if there are compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our support team at [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. We aim to respond to all privacy rights requests within 30 days. In complex cases, we may extend this period by up to a further 30 days, in which case we will notify you of the extension and the reason for it.

8999bt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our services. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we handle your personal data, we will provide additional notice via email to your registered address or via an in-platform notification upon your next login.

We encourage all 8999bt users to review this Privacy Policy periodically — at minimum once every 90 days — to stay informed about how we are protecting your information. Your continued use of the 8999bt platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints about this Privacy Policy or about how 8999bt handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6).
• Language: English. Please write to us in English for the fastest response.

This Privacy Policy was last reviewed and approved by the 8999bt compliance team on 1 January 2026 and is effective from that date. Prior versions of this policy are available upon written request to our support team.